AI Chatbot Market Demand, Status and Global Briefing 2022 to 2028 |,, KeyReply, Lazada


A chatbot is a piece of artificial intelligence (AI)-based software that mimics human conversations to help people connect with technology more effectively. It frequently uses a programming platform and has interfaces for databases, cloud storage, and monitoring. Using text or text-to-speech functionality, chatbots are frequently used as digital assistants in messaging services, smartphone apps, websites, and other digital devices. Greater business efficiency, customer interaction, branding and advertising, data protection and accountability, transaction processing, automated inbound marketing, and certification are just a few advantages they provide.

“The Global AI Chatbot Market size accounted for USD 521 Million in 2021 and is expected to reach USD 3,414 Million by 2028 growing at a CAGR of 23.9% during the forecast period from 2022 to 2028.”

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Regional Analysis:

There are several startups investing in chatbots and machine learning technology in the Asia-Pacific area. Additionally, small and midsize businesses are quickly incorporating the use of chatbots in their customer service procedures due to their flawless performance, ability to handle large volumes of customers, and improved customer engagement strategies. For Andhra Bank’s 50 million users, Floatbot developed an artificial intelligence (AI) chatbot in July 2019 for its core banking servers. It is intended to offer automated customer service and digital engagement and was put through a thorough testing procedure comprising more than 50,000 inquiries.


This report explores all the key factors affecting the growth of the global market, including the demand-supply scenario, pricing structure, profit margins, and value chain analysis. The study involves the extensive usage of both primary and secondary data sources. This market report also presents the detailed profile of major industry players and their upcoming market strategies and recent developments over the forecast period.

Region-Wise Classification of the Market:

The Middle East and Africa (Turkey, GCC Countries, Egypt, South Africa)

North America (United States, Mexico, and Canada)

South America (Brazil etc.)

Europe (Germany, Russia, UK, Italy, France, etc.)

Asia-Pacific (Vietnam, China, Malaysia, Japan, Philippines, Korea, Thailand, India, Indonesia, and Australia)

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Table of Content:

Chapter 1. Report Overview

Chapter 2. Global Market Growth Trends

Chapter 3. Market Share by Key Players

Chapter 4. Breakdown Data by Type and Application

Chapter 5. Market by End Users/Application

Chapter 6. Market Drivers, Challenges and Trends

Chapter 7. Opportunity Analysis in Covid-19 Crisis

Chapter 8. Research Findings and Conclusion

And Many More…

Reason To purchase:

– Current and future of global market outlook in the developed and emerging markets

– The Market segment that is expected to dominate the market as well as the segment which holds highest CAGR in the forecast period

– Regions/Countries that are expected to witness the fastest growth rates during the forecast period

– The latest developments, market shares, and strategies that are employed by the major market players


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