Business Process Outsourcing (BPO) Services Market: The global market is expected to grow at a CAGR of 9.2% during the forecasted period.

As per the study initiated by Evolve Business Intelligence, Business Process Outsourcing (BPO) Services market size accounted for USD 284.5 Billion in 2022, growing at a CAGR of 9.2% from 2023 to 2033. The Business Process Outsourcing (BPO) Services Market refers to the practice of contracting specific business tasks and processes to third-party service providers. These service providers are typically located in countries with lower labor costs, such as India, the Philippines, and various Eastern European countries. BPO services can cover a wide range of functions, including customer support, technical support, data entry, accounting, human resources, and more.

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Key Highlights:

  • Business Process Outsourcing (BPO) Services Market size was valued at USD 284.5 billion in 2022 growing at a CAGR of 9.2% from 2023 to 2033.
  • North America dominated the market in 2022
  • Asia Pacific is expected to fastest-growing at the highest CAGR from 2023 to 2033

Evolve Business Intelligence has recently released a new market research report on the Business Process Outsourcing (BPO) Services Market. The report covers a wide range of aspects, such as market size and forecast, market dynamics, analysis of competitors’ market share, value and volume of the market, SWOT analysis, product benchmarking, recent developments of key players, and potential opportunities. Additionally, the market has been assessed based on four indicators in the market dynamic chapter, including Drivers, Restraints, Key Trends, and Challenges.

In terms of COVID 19 impact, Business Process Outsourcing (BPO) Services market report also includes the following data points:

  • COVID19 Impact on Business Process Outsourcing (BPO) Services market size
  • End-User/Industry/Application Trend, and Preferences
  • Government Policies/Regulatory Framework
  • Key Players Strategy to Tackle Negative Impact/Post-COVID Strategies
  • Opportunity in Business Process Outsourcing (BPO) Services market

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Key Players

Some of the major Business Process Outsourcing (BPO) Services players holding high market share include Accenture, Amdocs., Capgemini, and HCL Technologies Limited. These players use partnership and collaboration as a key strategy to gain significant market share to compete with market leaders.

The key players profiled in the report are:

  • Accenture
  • Amdocs
  • Capgemini
  • CBRE
  • HCL Technologies Limited
  • Infosys Limited (Infosys BPM)
  • NCR Corporation
  • TTEC
  • Wipro

 Segmental Analysis

Market Segment By Type with focus on market share, consumption trend, and growth rate of Business Process Outsourcing (BPO) Services Market:

  • Finance & Accounting
  • Human Resource
  • KPO
  • Procurement & Supply Chain

Market Segment By end-user with focus on market share, consumption trend, and growth rate of Business Process Outsourcing (BPO) Services Market:

  • BFSI
  • Healthcare
  • Manufacturing
  • IT & Telecommunications
Parameters Details
Market Size (2022) $ 284.5 Billion
CAGR (2023 to 2033) 9.2%
Market Segmentation Type, end-user
Country Covered US, Canada, Mexico, UK, Germany, France, Italy, Spain, Nordic Countries, BeNeLux, Rest of Europe, China, India, Japan, South Korea, Indonesia, Malaysia, Australia, Rest of Asia Pacific, Middle East & Africa, and South America

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Business Process Outsourcing (BPO) Services Geographic Coverage:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • UK
    • Germany
    • France
    • Italy
    • Spain
    • Nordic Countries
    • Benelux
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Indonesia
    • Malaysia
    • Australia
    • Rest of Asia Pacific
  • Middle East and Africa
    • Saudi Arabia
    • UAE
    • Egypt
    • South Africa
    • Rest of MEA
  • Latin America
    • Mexico
    • Brazil
    • Argentina
    • Rest of Latin America

Reasons to Buy this Report:

  • Detail analysis of the impact of market drivers, restraints, and opportunities
  • Competitive Intelligence provides an understanding of the ecosystem
  • Details analysis of the Total Addressable Market (TAM) of your products
  • Investment Pockets and New Business Opportunities
  • Demand-supply gap analysis
  • Strategy Planning

About EvolveBI
Evolve Business Intelligence is a market research, business intelligence, and advisory firm providing innovative solutions to challenging pain points of a business. Our market research reports include data useful to micro, small, medium, and large-scale enterprises. We provide solutions ranging from mere data collection to business advisory.

Evolve Business Intelligence is built on account of technology advancement providing highly accurate data through our in-house AI-modelled data analysis and forecast tool – EvolveBI. This tool tracks real-time data including, quarter performance, annual performance, and recent developments from fortune’s global 2000 companies.

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